UHS: Hadley’s Story

  • Client
    University Health Systems
  • Services
    Video Production
  • Year
  • Video Example
    Hadley’s Story: NICU Patient Story
  • Vimeo Link

Looking for innovative ways to connect with their patients, University Health Systems (UHS) reached out to DSM to begin a video campaign to showcase real-life patient stories, their experiences, and the care they received at UHS facilities. Many of these patients faced life threatening or life altering conditions. We conducted the interviews in patients’ homes, workplaces and other locations that were meaningful to them. We created a safe, welcoming environment where patients could share their stories without feeling anxious or overwhelmed. The videos were released on the UHS website and social media; and were received positively by patients, their families, and hospital staff.

We plan to continue creating patient stories so that UHS can share them with their community to strengthen their relationships with their patients and their families. By listening to their patients, sharing their stories, and responding to their needs, UHS can continue to enhance the care they provide and improve their patients’ experiences.

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